Mentice Care
The Mentice professional services team is always available to assist you
If you need assistance with additional simulators for your upcoming event or you have a technical challenge, our team is there to help you. We offer a range of services and with our flexible offering if you need something not listed please contact us and we will create a plan for you.
To ensure the adoption and utilization of your investment, our services team will take you through a robust onboarding program.
Introduce simulation hardware and software to your teams.
Hands-on training for system owners and end users plus troubleshooting tips and resources for ongoing support.
We will assist in training your entire team to ensure fast adoption.
We provide advice and best practices for how to get started as efficiently as possible with your program.
Learning management system, Curriculum, Remote connectivity and Proctoring or online technical support are all enabled by our cloud platform
Introduce simulation hardware and software to your teams.
Hands-on training for system owners and end users plus troubleshooting tips and resources for ongoing support.
We will assist in training your entire team to ensure fast adoption.
We provide advice and best practices for how to get started as efficiently as possible with your program.
Learning management system, Curriculum, Remote connectivity and Proctoring or online technical support are all enabled by our cloud platform
If you are planning to hold a technical or clinical event, we can support you with additional simulators, personnel, and much more to ensure your event will be extra valuable for all participants.
Leave the responsibility of system maintenance with us. We will store your simulators at one of our global offices and have them ready when you need them. Simulators will be tested, prepped, and customized for each event. We will take care of roundtrip shipping logistics to make returns seamless, and when devices are returned we inspect them. Simply log in to the Hosting portal to keep track of where your systems are and tell us when and where you need them next.
Enhance your simulation program by leveraging our 23 years of experience working with healthcare systems, medical device companies and professional associations. We can help you design, develop, update and create your curriculums.
The maintenance subscription covers all hardware you own and provides a quick and easy send-in service for fast results. We will do replacements of parts, and offer roundtrip shipping. The subscription includes the cost of labor for repair.
We are here to guide you and help you find the solution that is the best fit for your unique needs. Fill in the form and a suitable expert will get back to you as soon as possible.
