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Healthcare onboarding, training & adoption

Here to help you implement your new solution

Onboarding, ongoing support, best practices, and everything you need to be successful

speak to an expert

Personable and dedicated support

Our highly trained technical services and support team offers personable and dedicated support through email and phone. We also provide a dedicated support website where you can access product information, tutorial videos, and procedural case books.

support portal

Remote Access

Training, troubleshooting, and automatic updates are available remotely for seamless support.

Support portal

Keep the team up to date with the latest procedures and techniques

Software subscription

Always have the latest software version and utilize radiation safety elements and patient specific simulation.

Hardware Support

Send in service for quick repairs and replacement parts.

Onboarding and set up

We have created unique training solutions for over 20 years. This is how we create a unique solution for you.

General introduction

Introduce simulation hardware and software to your teams.

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Adoption and customized training

We will assist in training your entire team to ensure fast adoption.

System training

Hands-on training for system owners and end users plus troubleshooting tips and resources for ongoing support.

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Best practices

We provide advice and best practices for how to get started as efficiently as possible with your program.

1

General introduction

Introduce simulation hardware and software to your teams.

2

Adoption and customized training

We will assist in training your entire team to ensure fast adoption.

3

System training

Hands-on training for system owners and end users plus troubleshooting tips and resources for ongoing support.

4

Best practices

We provide advice and best practices for how to get started as efficiently as possible with your program.

Education services to help build and add to your curriculum

Enhance your simulation program by leveraging our 20+ years of experience working with healthcare systems, medical device companies and professional associations. We can help you design, develop, update and create your curriculums. 

Event support

If you are planning to hold a technical or clinical event, we can support you with additional simulators, personnel, and much more to ensure your event will be extra valuable for all participants.

Maintenance subscription

The maintenance subscription covers all hardware you own and provides a quick and easy send-in service for fast results. We will do replacements of parts, and offer roundtrip shipping. The subscription includes the cost of labor for repair.

Software subscription

The software subscription provides automatic updates so you always have the latest version. This includes the latest upgrades, patient-specific software Case-It, radiation safety plug-in, and complimentary access to the latest generic module if the respective industry-specific module has not been updated.

Connect with our solutions team

We are here to guide you and help you find the solution that is the best fit for your unique needs. Fill in the form and a suitable expert will get back to you as soon as possible.

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